Technical Skill Sheet
- Experienced with Windows operating systems
- Basic knowledge of C#, .NET, MVC, SQL, and HTML
- Basic knowledge of service ticketing systems (e.g. ServiceNow)
- Proficient in the use of Office Products such as Word and PowerPoint
- Intermediate knowledge in the use of Excel such as use of pivot tables and advanced functions
- Basic knowledge of Microsoft Access
- Intermediate Knowledge of PC Hardware maintenance and installation
- Basic knowledge on PC Performance enhancements such as CPU and GPU overclocking
- Basic knowledge of command prompt commands such as ping and chkdsk
- Basic Skill in technical writing such as use cases and class diagrams
- Intermediate Knowledge regarding issues with Point Of Sale systems
- Intermediate Knowledge regarding Lexmark printer models: 264dn, MX310, MX321, and 410 Single Function
- Basic Knowledge regarding Brothers printer model: HL L6250DW and MFC L6750DW.
- Intermediate understanding of web browsers and their settings
- Basic knowledge of the use of computer forensic tools such as RegRipper, FTKImager, and Autopsy
- Basic knowledge of building WordPress Sites
- Experienced with the use of screen recording software: OBS
- Experienced with the creation of YouTube videos
- Basic knowledge of video editing using DaVinci Resolve
- Basic knowledge of Adobe Photoshop
- Intermediate knowledge on the use of virtual meeting software: Zoom, freeconferncecall.com, Discord, Microsoft Teams
- Experienced working with remote software: Bomgar
- Experienced in handling confidential information
- Comfortable working in a fast-paced environment
- Familiar with some IT security standards
Will Grise 